Andrew Taylor Andrew Taylor

Trialing a New Marketing Strategy? Start Small & Test Early

The dramatic flop of 3D TVs is a perfect lesson on why strategy has to be open to change. Back in 2010, 3D TVs were being lauded as the next best thing. 'Get the cinema experience in your living room!' they said. 'Look, the Queen loves 3D too!' The reality was uncomfortable glasses, headaches and living rooms that still felt like… living rooms.

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Andrew Taylor Andrew Taylor

Lessons Learned from the World’s Most Expensive Typo

If you ever think you're having a bad day in the office, remember that the world's most expensive typo cost NASA $150 million when its Mariner 1 probe self-destructed shortly after take-off. The reason? A missing hyphen in its guidance formula. That’s a (very) extreme example of how mistakes can cost businesses money. But wasted budget is wasted budget, and for smaller firms, it can quickly add up.

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Andrew Taylor Andrew Taylor

The Antidote to AI ‘Workslop’?

AI is fast becoming the new ‘weather chat’. But is it being talked about where it matters most? 3x more UK professionals are using AI compared to 18 months ago, yet most businesses aren’t actively helping employees get the most out of it.

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Andrew Taylor Andrew Taylor

Don’t Build A Customer Base, Build A Community

Delivering marketing for two national membership bodies taught me the unique power of building a community among customers. The best thing? It’s cost effective and small businesses are in the ideal position to take advantage of it. Based on my experience, this is how you can foster and grow a community from the ground up.

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Andrew Taylor Andrew Taylor

AI & Acceptance: Where Are We In 2025?

Recently, Duo's CEO, Luis von Ahn, announced the learning platform was becoming ‘AI-first’. It’s been met with widespread backlash, and has got Duo into the press for all the wrong reasons. The story highlights a key point about where people’s acceptance of AI stands at the moment (Brands, listen up!).

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